Creating a patient-friendly cash-pay process with minimal barriers that provides a great patient experience and outcome should be the goal of a cash-pay program. Cash-pay prices vary from practice to practice in terms of amount and the services included. Allergan recommends that the following be included in cash-pay prices:
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All aspects of the cash-pay program should be reviewed with the patient at the outset - so there are no surprises. Forms should be signed by the patient and witnessed by a responsible party within the practice or program. Copies of the agreement should be given to the patient and maintained in the patient chart or other appropriate area within the practice or program.
Cash-pay programs can help you expand your practice to include non-insured patients and provide you with other advantages. There are also several potential disadvantages associated with cash-pay programs:
| Advantages | Disadvantages |
|---|---|
| 100% payment up front | Who pays in the event of complications? |
| Fee can cover all expenses + profit | Patient may need time to secure financing |
| Patient can be fast-tracked for surgery (no need for MSWL program, etc.) | Patients' demands and expectations may be higher |
| No hassle with insurance companies | |
| Patient may be more committed to success |